Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Deliveries, Freight Elevator, and Loading Dock
    2. Elevator Service
    3. HVAC
    4. Janitorial
    5. Light Bulb Replacement
    6. Mail Service
    7. Maintenance Requests
    8. Parking, EV Charging, and Bicycle Parking
    9. Security
    10. Signage and Directory
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Biological, Chemical, Radiologic Event, and Pandemic
    5. Bomb Threat and Suspicious Device
    6. Building Emergency Systems
    7. Civil Disturbance
    8. Elevator Malfunction
    9. Evacuation Purpose
    10. Fire and Life Safety Systems
    11. Fire Emergency
    12. Fire Prevention
    13. Flooding
    14. Homeland Security
    15. Medical Emergency
    16. Power Failure
    17. SafetyMax
    18. Severe Weather and Natural Disasters
    19. Shelter In Place Plan
    20. Threatening Person and Armed Intruder
    21. Toxic Hazards
  6. Rules and Regulations
    1. Rules and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. Sustainability

Building Hours and Access

Customer Service Hours
8:00 a.m. – 5:00 p.m. M-F

Building Hours
8:00 a.m. – 5:00 p.m. M-F
Closed weekends and Federal holidays

Access Control System
An access card is necessary to enter the building during non-business hours. The initial access card supply will be provided to the tenant, at no cost. Replacement access cards are available and can be ordered by entering a work order through the Tenant Services Portal.  If an access card is lost or stolen, or when an employee leaves, please contact the Building Management Office immediately. To deactivate an access card, please enter a work order or contact the Building Management Office.

We recommend that you maintain an active access card list to ensure that all your company access cards are up to date.